Chiara Keller
Human Resources
chiara.keller@schaffner.com
Solothurn
After Sales
f/m/d | 100 %
starting from: Upon agreement
Your Position
You play a key role in the After Sales department for our Power Quality products. With your hands-on and responsible manner, you ensure a high level of customer satisfaction and contribute to customer loyalty.
We need you
Your Tasks
Planning, preparation, implementation and documentation of service calls, revisions and repairs at our customers in the EMEA & USA region
Ensuring technical 2nd level support
Ensuring equipment replacement in the area of operation
Contact person for our customers in case of technical questions
Creation, adaptation and forwarding of service documentation and technical reports
Recording and documentation of information for the purpose of product optimisation
Training of customer personnel on operation, maintenance, troubleshooting and safety equipment
Your Profile
Basic technical training as an automation technician or in the field of electrical engineering / power electronics / energy technology, ideally with completed further training (technician)
Several years of professional experience as a service technician or technical supporter
Customer-oriented thinking and acting.
Independent and self-reliant way of working
Good knowledge of German and English, other foreign languages are an advantage
Pronounced flexibility and unlimited willingness to travel (40-50%)
Driving licence category B
Our Offer
Salary & Insurances
We believe in fair remuneration in line with the market. With a variable performance-related bonus, everyone participates in our success. We provide our own solid pension fund. Personal accident and health insurance provides peace of mind in case the unthinkable ever happens.
Flexible Working Hours
We operate a flexible working model based on a 40-hour week with hours calculated on an annual basis.
Vacation
6 weeks of vacation applies to everyone so that we can recharge our batteries and find new inspiration. In addition, we enjoy 12.5 work-free days as public holidays.
Personal Development
We encourage lifelong learning and provide employees with targeted support for their individual training needs.
Health & Fitness
Our workplaces offer height-adjustable desks in rooms flooded with light. We have a fitness subscription, support company sports activities, hold skiing and hiking days and support those who bike to work.
Remote Work
We are committed to hybrid working from home or on the road. A modern IT infrastructure ensures we are ready to support new ways of working.
Work-Life Balance
Operating flexible working hours, working part-time or from home, we ensure the work-life balance is respected.
Space and Working Atmosphere
Professional Growth
We are ambitious. We are driven by delivering best-in-class solutions to meet the needs of our customers. Talented people work with passion, heart and soul to make this happen.
Diverse and International Working Environment
Headquartered in Switzerland with locations worldwide, we embrace our diversity, multi-culturalism, and the potential for inter-cultural exchange. Fresh perspectives and insights bring us closer and make us stronger.
Spirit
Our global reach yet convenient size makes it easy to meet and build strong professional and personal connections.
Our people, their unique personalities, perspectives, and insights create the face of Schaffner to the world.
Responsible Contact
Region of Solothurn
Living and working near a small urban town.
The region has much to offer from hiking and biking on the local mountain, enjoying the finer things in life and partying in the old town to jogging along the river.
It is a brand-new day.
Start a new beginning with us.
