Field Application Engineer Field Application Engineer

Field Application Engineer

f/m/d | 70–100 %
Starting from: Upon agreement
Field Application Engineer

Your Position

We are looking for a Field Application Engineer to service existing customers, Ensuring of the operational after sales and service business power quality in the area of Asia Pacific, as well as other region for special requests. That includes the tasks of 2nd level technical support, onsite interventions, in house repairs/analysis, spare part management, create and maintain of service documentation, support & training of local service partner.

We need you

Your Tasks

  • To manage and support after sales/service business power quality in the Asia pacific, as well as other regions on special request
  • Up to 50-60% travel time – fluctuating with service requirements
  • To provide technical support, in house repairs/analysis for power quality products.
  • Organize,perform onsite interventions across APAC and Support Sales Team for on-site Maintenance contracts and repairs in Singapore
  • Coordinate between Sales & Quality departments regarding warranty claims
  • Responsible for service & exchange stock, spare parts/ safety stock management and monthly reporting
  • Support & training of service partners. And Maintenance and creation of requested service documentation, check lists and templates
  • To monitor and update all service cases in CRM.
  • Prepare & provide plan cost and actual cost for service cases to Head of Service and quotation to Sales Department
  • Responsible for CRM management console.

Your Profile

  • Possess in-depth of Electrical/ Electro knowledge and application
  • Several years’ experience in customer support (contact with customer in field)
  • Diploma/degree in engineering course (Electrical, Electronics, Electro-Mechanical or Mechanical)
  • Minimum 3 years technical experience in the field of industrial products
  • Safe handling of modern IT resources
  • Good interpersonal and communication skills, good command of English language
  • Well-versed in basic MS Office tools (eg. Word, Excel) and SAP (preferred)
  • Good follow up and consultative approach attitude
  • Able to work independently, customer-oriented, team player
  • Quality and safety awareness

Our Offer

Responsible Contact

Stannia Zhang

Human Resources

Your future colleagues look forward to meeting you!

Apply Now

Schaffner in Asia Pacific.

Living and working in urban Areas.

  • Singapore
  • Tokyo
  • Taipei
  • Bangalore

We are looking ahead to a bright future.
Start your journey with us.

Field Application Engineer

Job Application

Field Application Engineer

f/m/d | 70–100 %
Starting from: Upon agreement
Career Contact Form
Please attach your CV, work certificates and qualifications. A letter of motivation is optional.
Please note, that the maximum size is .