The Schaffner Group, an international company with headquarters in Switzerland, takes ownership of and pride in providing superior quality products and services to customers. Our quality policy will give us an advantage over our competitors. We will deliver products and services on time, free from defects and at a competitive price.

We shall:

• exceed customers’ expectations and delight them with our products, solutions and services. We will proactively create added value for our customers.
• develop and implement lean processes which are robust, flexible and able to respond quickly to the changing needs of the market.
• ensure the sustainability of our business growth by innovation, continuous learning and improving our processes.
• treat suppliers as an important part of our supply chain and together create added value for our customers.
• pursue environmental issues with the utmost care and passion. Schaffner employees and partners will work with passion to deliver superior value to all our stakeholders and will take ownership of this process.

We commit to this quality policy.